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Frequently Asked Questions
Our products are sourced directly from our family farm in Palestine, ensuring authenticity, quality, and a true taste of the region. We prioritize single-origin sourcing and traditional, hand-harvesting methods to deliver premium offerings that reflect the essence of Palestine’s culinary heritage.
Jenin olive oil is a as farm-to-table as it gets. Our olives are hand-picked while green and cold-pressed within hours to maintain freshness and flavor. In comparison to other oils you may find in the market, Jenin olive oil has a distinct bold and peppery flavor, leaving a pleasant “scratch” in the back of your throat. The oil is also full-bodied in its viscosity, and a little bit goes a long way. Jenin’s soil plays an important role in this unique flavor profile.
Yes, all of our products are suitable for vegetarians and vegans. However, some items, such as those containing cheese or honey, may not be suitable for strict vegan diets.
Placing a corporate order with Jenin is easy. Simply visit our website and navigate to the corporate orders page, where you can fill out a form with your requirements and preferences. Our team will then reach out to discuss your order and ensure everything is tailored to your specifications.
Yes, we welcome B2B partnerships and collaborations with businesses that share our commitment to quality and authenticity. Whether you’re interested in stocking Jenin products in your retail store, collaborating on a special event or promotion, or exploring other partnership opportunities, we’re eager to hear from you. Please contact our team to discuss potential collaborations and how we can work together to create mutually beneficial partnerships.
To ensure optimal freshness and flavor, we recommend storing our products in a cool, dark place away from direct sunlight and heat sources. Our olive oil should be kept tightly sealed to prevent oxidation, while our olives and other preserved products can be stored in their original packaging or transferred to an airtight container.
At this time, we primarily ship within the UAE. However, we may be able to accommodate international shipping requests on a case-by-case basis. Please reach out to our team directly to inquire about international shipping options and associated fees.
Yes, sustainability is important to us. We strive to minimize our environmental impact by using sustainable farming practices and eco-friendly packaging materials whenever possible. Our commitment to sustainability extends to every aspect of our business, from production to distribution.
Yes, we offer customization options for our gift baskets to suit your preferences and needs. Whether you’re looking to add specific products, include flowers or a personalized message, or incorporate olive wood products (subject to availability), we’re happy to work with you to create the perfect gift.